Salesforce Online Certification Training


As a Salesforce certified professional, you will have an edge in the tough IT job market as you will be viewed as a subject matter expert. 3RI Technologies assists with the Salesforce certification process when you complete the Salesforce training. Students who complete this training program will be able to explain the Data model, master Sales Cloud and Service Cloud modules, apply the Security model, differentiate Salesforce1 from SalesforceA and identify Chatter and Social features, and define business process automation options.

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Key Features

Course Duration : 8 Weeks

Real-Time Projects : 2

Online Live Training

EMI Option Available

Certification & Job Assistance

24 x 7 Lifetime Support

Our Industry Expert Trainer

We are a team of 10+ Years of Industry Experienced Trainers, who conduct the training with real-time scenarios.
The Global Certified Trainers are Excellent in knowledge and highly professionals.
The Trainers follow the Project-Based Learning Method in the Interactive sessions.

Salesforce Online Training Overview

About Salesforce Online Course

Salesforce Online Course

In today’s business growing world, numerous available systems help a business to manage customer relationships smoothly. All these come under CRM i.e., Customer Relationship Management systems or software. And one of the most renowned and used CRM available today is SALESFORCE.

As there are many reasons why Salesforce is in demand since 1999 – some of them are:

  1. Easily Customizable
  2. User-friendly
  3. Cloud-based
  4. Multitenant Architecture
  5. High Security
  6. Customer Satisfying Platform

From the time it is available in the market, Salesforce has helped many businesses better manage their customers and clients. And if you are too looking to start your Salesforce career, then 3RI Technologies is the right place to choose. Here we help you understand all the CRM concepts, basics used for the businesses, and more. You will also learn about all its outstanding features and prepare your automation solution and more. 

What is Salesforce?

Salesforce is the world’s preeminent cloud-based CRM software that helps your business flourish into a more smooth, productive, and effective business across all fields. Salesforce has evolved into one of the most innovative and extensive CRM solutions, competent in directing all your business requirements.

benefits of salesforce certifications

It associates your sales, marketing, commerce, service, and IT teams from anyplace with Customer 360 — one integrated CRM platform that powers our intact sequence of connected apps. With Customer 360, you can focus your employees on what’s important right now from upholding your business, reestablishing, and getting back to delivering excellent customer experiences.

3RI Technologies Salesforce Online Certification Training program will help you with all the concepts on Platform, AppExchange, SFDC Security Model, Service Cloud, Sales Cloud, Lightning App Builder, Salesforce Reports & Dashboard can be mastered in our Online Salesforce Training Program.

Course Features

Key Features

  • Job Assistance
  • Flexible Timings
  • 24/7 Access & Support
  • Additional Self-development sessions
  • Interactive sessions
  • Real-time Projects


  • 8 Weeks

Skills Required

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24x7 Support and Access
40 to 50 Hour Course Duration
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Extra Activities, Sessions
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Salesforce Online Course Syllabus

Best in Class Content by Leading Faculty & Industry Leaders in the form of Videos, Case Studies and Projects, Assignments and Live Sessions.

Module 1: Introduction to CRM
  • Overview of CRM
  • What is Cloud Computing?
  • History of Computing
  • Service and Deployment Models in the Cloud
  • Market situation
  • Benefits of the SFDC Cloud Platform
  • Various Products and Editions
  • Cloud Vendors in Salesforce
  • Building Blocks in Cloud – SaaS, PaaS, IaaS
  • Database Concepts and Structure
  • Excel based Database/Relational Salesforce Database
Module 2: Salesforce and Business Objects
  • Introduction to Salesforce(SFDC)
  • SFDC Modules
  • SFDC Business Objects and their functionality
  • Understanding
  • An Insight into Standard Objects
  • Standard Object Flow (SaaS)
  • Understanding Custom Objects
  • Introduction to Tabs, Standard and Custom Fields
  • Introduction to Detail Page and Related Lists
  • Salesforce Data Model
  • Create Custom Objects
  • Customize standard objects
  • Salesforce Relationships
  • Types of Relationship
  • Create Master Detail Relationship between two objects
  • One-to-Many and Many-to-Many
  • Create a many-to-many relationship between objects
  • Create lookup filters to restrict number of records in a relationship
  • View the objects created in Schema Builder
  • Delete few custom Fields
  • What are Primary-Keys?
  • What are Foreign-Keys
  • Understanding Roll-up Summary Field
Module 3: Security Features in Salesforce
  • Salesforce Data Fields
  • Salesforce Security Features
  • Object Level Securities and Object-Wise permissions
  • Comparing Edit Vs. Modify All and Read Vs. View All
  • Record Level Securities
  • Organization Wide Default
  • Profiles, Roles, and Permission Sets
  • Record sharing and Roll-Hierarchy
  • Sharing Rules and Applications
  • Manual Sharing
  • Field Level Securities and Properties
  • Properties – Unique property and Required property
Module 4: SFDC Configurations
  • Overview of Record Type
  • Record Type and varied Page-Layouts
  • Cloud – Marketing, Sales, and Service Cloud
  • Quote Management – Reports and Dashboards
  • Business Logics and Various Rule
  • Understanding various Rules for Automation
  • Workflow Features and Options
  • Assignment Rules
  • Approval process
  • Approval Process – Single-step Approval and Multi-steps Approval
  • Auto Response and Approval Processes
  • Limitations and Considerations for using Workflow and Approvals
  • Introducing Process Builder
  • Process Builder features
  • Escalation Rules
  • Validation Rule Chatter
  • Apex – Classes and Deployment Tools
  • Visual Force
  • Creation of VisualForce Pages
  • Standard Controller and Custom Controller
  • How to create a List-View
  • How to Create a Detail-Page
  • Copying page as PDF
  • Displaying Data in Table Format
Module 5: Lightning Components
  • Lightning Components
  • What is the Lightning Component Framework
  • Why Use the Lightning Component Framework?
  • Installing Lightning Components
  • Lightning Component Techniques
  • Visualforce vs Lightning Components  
Module 6: Salesforce, SOQL and SOSL
  • Defining SOQL & SOSL
  • Understanding Queries traversing from Parent to Child Object
  • Understanding Queries traversing from Child to Parent Object
  • What is Semi-Join
  • Understanding Anti-Join
  • Field Semi-Join and Anti-join
  • Reference Semi-Join and Anti-Join
Module 7: Apex and Loops
  • What is Apex?
  • Understanding Collection Types
  • What are Loops?
  • DML Statements
  • Traditional for Loop
  • Advance for Loop
  • Loops with SOQLs
  • How to Implement Apex
  • Various Trigger Context Variables
  • Understanding Apex and Deployment Tools
  • An Insight into Apex Classes
  • Invoking a class via Triggers
  • Usage for a Visual Force Page as a Controller
  • Comparing Controller and Extension
  • Test Class and Methods to Cover Apex
  • Deployment Tools
  • IDE: Eclipse Plugin
  • Migration Tool: Ant Based
  • Capabilities
  • Sandboxes and their Functionality
  • Enabling Web-to-Lead/Web-to-Case for the Org
  • What is and creating site with it 
Module 8: Understanding Data Handling
  • What is Data Handling
  • Exporting data and Regular Backup
  • Understanding Importance of record IDs
  • Defining Import-Wizard
  • De-Duplication as Default Behaviour
  • Usage of External ID
  • What is Apex Data-Loader
  • Usage of Apex Data-Loader
  • Install Apex Data loader
  • Functions of Actions: Import, Update, Upsert Operations
  • Delete and Hard Delete records
  • Transfer record ownership
  • Comparing Import-Wizard and Data-Loader
Module 9: Types of Reports and Dashboards
  • What is a Report
  • Standard Report VS Custom Report
  • Various Types of Reports
  • Defining Summary Report
  • Defining Tabular Report
  • Defining Matrix Report
  • Defining Join Report
  • Defining SFDC Report
  • Execute a Report with and without Modifications
  • Create a Simple Tabular Report
  • User filters in reports
  • What is a Custom Summary Formula Field
  • Understanding Bucket Field
  • What is a Bucket Field
  • High-Lighting
  • How to Schedule Report for Future Run
  • Introduction to Dashboard
  • Components of Dashboard
  • Usage of the Components of Dashboard
  • How to Select a Component to meet the Requirements
  • Settings of Dashboards
  • Formatting of the Components
  • Running User Concept

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Industry Projects

Learn through real-life industry projects sponsored by top companies across industries

Dedicated Industry Experts Mentors

Receive 1:1 career counselling sessions & mock interviews with hiring managers. Further your career with our 300+ hiring partners.

Batch Schedule

Schedule Your Batch at your convenient time.

29-June-24 | SAT-SUN 8:00 AM to 10:00 AM

08-July-24 | MON-FRI 8:00 AM to 10:00 AM

27-July-24 | SAT-SUN 8:00 AM to 10:00 AM

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Will I Get Certified?

Upon successfully completing this program, you’ll earn a certificate.

The 3RI certification is accepted and respected by every significant multinational company across the nation. Fresh graduates and corporate trainees are eligible for the assistance. We offer certificate once the academic and practical courses have been finished. The certification that we offer here at 3RI is recognized across the country. The value of your resume will grow as a result. With the assistance of this qualification, you will be able to obtain prominent employment posts in the most successful multinational corporations in the country. The completion of our course as well as the projects that are based on practical application, are prerequisites for receiving the certificate.


Salesforce Online Course Certification

Certification Overview

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Frequently Asked Questions

1. What are the pre-requisites required to apply for Salesforce Online Training Program from 3RI Technologies ?

Salesforce Online Training at 3RI Technologies does not demand any specific pre-requisites. But any prior experience or knowledge in the field of an administrator or a developer or a functional consultant will be beneficial.

2. Who all can take up this Online Salesforce Certification Course?

3RI Technologies Salesforce Online Certification training is the best fitting for all experts who are enthusiastic about CRM and cloud computing. But typical portraits, but not limited to, who go for salesforce training are:

  • Siebel and other CRM products professionals
  • Functional consultants who are willing to start their career in Salesforce
  • Experienced professionals who are desired to have an exciting career in the leading Cloud Computing platform
  • Lateral developers who have worked in Java, mainframe, and C# and are looking for a boost to their career from a legacy platform
  • Freshers who are looking to get a jump start to their careers in Cloud computing
3. What is the objective of our Salesforce online training?

After finishing this program, trainees will be able to:

  • Understand the Data model
  • Master Sales Cloud and Service Cloud modules
  • Understand the Security model
  • Describe Salesforce1, SalesforceA, Chatter and Social features
  • Differentiate the building blocks of Salesforce
  • Define Business process automation options

Explain Reports and Dashboard

  • Explain different types of integration options like SOAP, REST APIs
4. What are all projects included in this Salesforce Online Training Program?
  • 3RI Technologies is here in honing and shaping you into the best diamond with all the knowledge related to Salesforce with modernized, fit, and high-value real-world projects as part of the training curriculum. This way, you can execute the training that you have taken in real-world industry setup.

    You will work on real-time projects, cases, and scenarios in high technology, eCommerce, marketing, banking, insurance, and more. After completing the projects successfully, your skills will be grated according to your performance, which will be mentioned in your certificate in grades.

5. Don't have any prior programming language? Can you apply for this course?

There are no such criteria to apply for this online course. Even if you have n prior knowledge about any programming knowledge, you can learn Salesforce Administration and platform developer as our instructors will teach from basics to advanced level.


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