As of the recent days of 2020, Salesforce is spinning off and leading the world’s CRM service. In today’s date, Salesforce drives 40% plus of the market share in CRM cloud space and operates the overall complete CRM space along with the market share of 19.7%.
For two consecutive years, Salesforce has been rated as the world’s number one CRM and if nothing but the development of Salesforce is anything that has passed by, the need of professional experts with thorough knowledge and training is just going to be doubled. And this is where exactly Salesforces comes into the picture and this is why 3RI Technologies has taken an initiative to chalk out the most commonly asked Salesforce Interview Question and Answers.
Here is a list of top Salesforce Training which is suitable for both types of candidates which include freshers and for experienced candidates. These questions and answers will help all the candidates to breeze through the interview and crack it with flying colors. We believe and hope that these questions and answers related to Salesforce will help you in landing at the top-notch job where the domain will match your passion.
So let’s get on to it and dive into the question and answers below:
Q1) What does Salesforce do?
Ans: Salesforce basically provides CRM software and solutions that are cloud-based which help companies in connecting with one another and their customers. Salesforce supports enterprises for managing their huge customer data and ineffective tracking activities.
Q2) Mention some of the major subsidiaries of Salesforce?
Ans: Here are some of the most significant subsidiaries of Salesforce:
Q3) What is the process for creating an app in terms of salesforce?
Ans: By following the below-given steps, you can develop an application with the help of salesforce
Q4) What are the standard fields in Salesforce?
Ans: Here are the Standard Fields of Salesforce given below:
Q5) What do you mean by Audit Fields in Salesforce?
Ans: Audit fields are nothing but standard fields in Salesforce.
Q6) Which is the latest field used in Salesforce?
Ans: In Salesforce, ‘Time’ is one of the latest fields.
Q7) Name the default filter in Salesforce?
Ans: “Date Filter” is the default filter used in Salesforce.
Q8) How can you get rid of the date filter in Salesforce?
Ans: By selecting the “All Time” in the “Range” on the page you can easily get rid of the date filter.
Q9) In Salesforce, can you export in joint reports?
Ans: No, you cannot export in joint reports.
Q10) Name the kind of reports that are there in Salesforce?
Ans: There are basically 4 types of reports which are obtainable in Salesforce, which is as given below.
Q11) List down some of the benefits of Salesforce CRM?
Ans: Following are some of the benefits listed down that are obtained by using Salesforce CRM
Q12) Name the number of relationships in salesforce?
Ans: Following are the number of relationships present in Salesforce:
Q13) State the actions in the workflow of Salesforce?
Ans: Following are the actions in the workflow of Salesforce:
Q14) How do you create an MDR on the objects that are already having records?
Ans: Following are the steps involved in creating MDR on objects already having records:
Q15) In Salesforce Org how can you look at the user license information?
Ans: Below is the steps involved to find out the user license:
Q16) In accordance with Salesforce, what are the fields that are default indexed?
Ans: We have some fields which are indexed by default in Salesforce, which are :
Q17) Name the Fiscal years in Salesforce?
Ans: Following the two types of significant fiscal years in Salesforce:
Q18) Name some of the methods used in storing various types of records in Salesforce?
Ans: Following are some of the basic and significant methods used for storing various types of records in Salesforce:
Q19) In what ways Apex can be used in Salesforce?
Ans: Here are some of the ways to use Apex:
Q20) Name the ways for calling the apex class?
Ans: Below is some of the ways to call the apex class:
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