What is Salesforce ? What is the use of Salesforce?

Salesforce technology has come a far way in what customer relationship management can offer. Many companies around the world are identifying the advantages of this unique Salesforce. Here, we are mentioning the top reasons why you should give attention and consideration to Salesforce. 

• Simple to use

Salesforce is known to be easy to use as you visit lots of websites on an everyday basis. With the help of this, you can log in anytime and from anywhere while collaborating with your colleagues. 

• Customization is easy

In case you want to add fields or modules, it is necessary to build sales processes and change workflows. And, this can happen with the Salesforce customization. 

• Cloud-based working

Salesforce is appreciated for taking the flexibility to the very next level. The best thing about it is that you can use Salesforce anywhere and anytime. This shows that it has successfully pioneered both sophisticated and secure cloud infrastructure while offering unparalleled cloud solutions. These solutions are needed for marketing, sales, support, and analytics. 

• Required for efficient reporting

Salesforce is often known as a robust suite of reporting tools meant for saving your time and money. Furthermore, it offers your business the required attention. Reporting facility included in the Salesforce allows the customization, enables contract management, and provide real-time reports. 

• Multitenant platform

Salesforce users like to share the same infrastructure of the software. Thus, it allows simultaneous and automatic updates for almost all users while securing the data. It means you get the greatest and latest features having seamless and automatic upgrades. 

• Integration process

If you don’t know, the Salesforce platform is considered to comprise of well-documented and robust open API that is used for making the Salesforce integration virtually possible. In turn, it allows you to map your business processes and boosting the productivity of a company. 

• AppExchange Ecosystem

Talking about the AppExchange in Salesforce, it permits the users to develop as well as marketing their app. Thus, there are thousands of secured, useful, and verified applications are available that can be used by the users. 

• Mobile CRM

Salesforce is one of the reliable companies for introducing the perception of mobile CRM. You can even realize the full potential of Salesforce on your phone. 

• Customers success

Salesforce runs efficiently on different types of principal functions included in the business. Hence, it becomes easy to attain customers’ success. By this, you can provide service, sell, market, collaborate, create apps, and know your customers. 

• Diverse community

It has been seen that the community of Salesforce is ever ready to assist and support the users. Also, they offer customization services while helping companies to gain access to abundant developer talent. 

• Open ecosystem

The open ecosystem permits clients to search for the applications and meet with the business requirements. The SalesAppPlatform acts as a platform that has about more than 3150 applications, more than 2 million developers and more than 3.5 million installations. 

• Rapid application development

Another benefit of using Salesforce is permitting quick development and personalization of different applications. The modules’ components allow users to install and add customization to CRM. And, this is needed for accomplishing the specific business requirements.